Terms of Services

AC Rewards Tracker (“AC Rewards Tracker,” “we,” “our,” or “us”) provides a reward tracking and expiration reminder service through its website located at acrewards.app (“Site,” and together with such service, including any updated or new features, functionality and technology, collectively the “Services”). The Services are provided on a free-to-use basis with optional donation support.

By using our Services, you (“you,” “your,” or “User”) agree to these Terms of Service. Please read them carefully as they constitute a legal agreement between you and AC Rewards Tracker.

1. Definitions

For the purposes of these Terms, the following terms shall have the meanings defined below:

In our Terms of Service, we use several key terms with specific meanings. “User Data” encompasses all electronic data or information that you submit to our Services during your usage, including reward information, expiration dates, and personal preferences. “Reward Data” specifically refers to any information about your airline rewards, credits, passes, and benefits that our Services process and track. A “User” is defined as any individual who accesses and uses the Services. “Malicious Code” includes any harmful elements such as viruses, worms, time bombs, Trojan horses, and other harmful code, files, scripts, agents, or programs that could impact our services or your data.

2. Service Access and License

2.1 Service License

Subject to these Terms and your compliance with all applicable terms and conditions, we grant you a comprehensive yet limited license to use our Services. This non-exclusive, non-transferable license allows you to access and utilize our Services for your personal use in tracking and managing your airline rewards and benefits. You may access our Services through supported web browsers and receive reminder notifications about expiring rewards. This license is specifically designed to support your personal reward management needs while protecting our intellectual property rights.

2.2 Usage Restrictions

To protect our Services and ensure fair usage, certain activities are strictly prohibited. You may not license, sublicense, sell, or resell any part of our Services to third parties. The creation of derivative works or modifications to our Services is not permitted, nor is reverse engineering our platform to build competitive products. We explicitly prohibit using our Services for any illegal or unauthorized purposes. Additionally, you must not interfere with or attempt to disrupt the integrity of our Services in any way. You may not use automated systems or bots to access our Services without our express written permission. These restrictions are essential to maintaining the quality and security of our platform for all users.

3. User Obligations

3.1 Account Registration

To ensure proper service delivery and security, we maintain specific requirements for account registration and maintenance. Users must be at least 13 years old to create an account, or have parental consent if under 18, and must complete our registration process through supported authentication providers. We require that all information provided during registration be accurate and complete, reflecting your current details. Account security is paramount, and you are responsible for maintaining the confidentiality of your account credentials. It’s essential that you promptly update any changes to your account information to ensure continuous and secure access to our Services.

3.2 User Responsibilities

As a user of our Services, you bear several important responsibilities that are crucial for maintaining service integrity and security. You are accountable for all activities that occur under your account, whether authorized by you or not. Your usage must align with all applicable laws and regulations in your jurisdiction. The accuracy and legality of your User Data remain your responsibility throughout your use of our Services. You must ensure that any reward information you input is accurate and that you have the right to track such information. You agree not to use our Services for any unlawful purposes, including but not limited to violating intellectual property rights, sending spam, or attempting unauthorized access to our systems.

4. Service Features and Limitations

4.1 Service Description

AC Rewards Tracker is designed to help users track and manage their airline rewards, including eUpgrade credits, lounge passes, status benefits, and other time-sensitive rewards. Our Services include reminder notifications, dashboard management, and reward categorization features. We provide these services free of charge, supported by optional user donations. The Services are designed to work with publicly available information about airline reward programs and do not require or access your actual airline accounts.

4.2 Service Availability

While we strive to maintain high service availability, AC Rewards Tracker is provided on an “as available” basis. We may experience occasional downtime for maintenance, updates, or due to factors beyond our control. We do not guarantee uninterrupted access to our Services and reserve the right to modify, suspend, or discontinue any aspect of our Services at any time. We will make reasonable efforts to provide advance notice of planned maintenance or significant service changes when possible.

5. Data Rights and Security

5.1 User Data

We maintain a strong commitment to protecting your data rights while providing our Services. You retain ownership of all User Data you submit to our platform. By using our Services, you grant us the necessary licenses to process and store your data solely for the purpose of providing and improving our Services. We implement and maintain appropriate security measures to protect your data from unauthorized access or disclosure. Our team will only access User Data when necessary to provide support, maintain service quality, or comply with legal requirements. For detailed information about our data handling practices, please refer to our Privacy Policy.

5.2 Security Measures

Our security infrastructure is built on industry-standard practices to ensure appropriate data protection. All data transmission within our Services is protected by encryption, ensuring your information remains secure in transit and at rest. We maintain regular security monitoring and implement access controls to protect your data. Our authentication systems use established OAuth providers to ensure secure account access. We regularly review and update our security measures to address emerging threats and maintain data protection standards.

6. Donations and Financial Terms

6.1 Voluntary Donations

AC Rewards Tracker operates as a free service supported by voluntary user donations. All donations are entirely optional and do not affect your access to or use of our Services. Donations help support the ongoing development, maintenance, and hosting costs of our platform. We use secure payment processors to handle all donation transactions, and we do not store payment information on our servers.

6.2 Donation Policy

All donations are final and non-refundable unless required by applicable law. Donations do not create any contractual obligations for additional services or features. We reserve the right to refuse donations or discontinue donation features at any time. Tax implications of donations, if any, are the responsibility of the donor, and we recommend consulting with tax professionals regarding any potential deductions.

7. Term and Termination

7.1 Term

These Terms begin when you first use the Services and continue until terminated by either party according to the provisions outlined herein.

7.2 Termination

Our termination policy is designed to provide clarity while protecting both parties’ interests. You may terminate your use of our Services at any time by discontinuing use and, if desired, deleting your account through the dashboard settings. We may terminate or suspend your access to our Services immediately if you violate these Terms, engage in activities that could harm our Services or other users, or for any other reason at our sole discretion. Upon termination, your right to access and use our Services ceases immediately. We will make reasonable efforts to provide you with an opportunity to export your data before account deletion, but we are not obligated to retain your data after termination.

8. Intellectual Property

8.1 Our Intellectual Property

All content, features, and functionality of AC Rewards Tracker, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of VKT IT SERVICES FZCO or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 User Content

You retain ownership of any content you submit to our Services, including reward information and personal data. By submitting content, you grant us a limited, non-exclusive license to use, store, and process such content solely for the purpose of providing our Services to you. This license terminates when you delete the content or terminate your account, except for content that is necessary for our legitimate business purposes.

9. Warranties and Disclaimers

9.1 Service Warranty

We strive to provide reliable and accurate Services, but we make no warranties regarding the completeness, accuracy, or reliability of any information provided through our Services. We do not guarantee that our Services will meet your specific requirements or that they will be uninterrupted, timely, secure, or error-free. We do not warrant the accuracy of airline reward program information or expiration dates, as these may change without notice from the airline providers.

9.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VKT IT SERVICES FZCO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT OF ANY DONATIONS YOU HAVE MADE IN THE TWELVE MONTHS PRECEDING THE INCIDENT, WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify, defend, and hold harmless VKT IT SERVICES FZCO, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights, including without limitation any copyright, property, or privacy right; or (d) any claim that your User Data caused damage to a third party.

12. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or resources that are not owned or controlled by AC Rewards Tracker. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such third-party websites or services.

13. General Provisions

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles.

13.2 Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be resolved in the courts of the United Arab Emirates. You hereby consent to the jurisdiction of such courts and waive any objection to the laying of venue in such courts.

13.3 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and AC Rewards Tracker regarding the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral.

13.4 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.

13.5 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14. Updates to the Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the “Last Updated” date. For registered users, we may also send email notifications of significant changes. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you should discontinue your use of the Services.

15. Contact Information

Our dedicated support team is ready to assist you with any questions or concerns about these Terms of Service. For legal inquiries, terms-related questions, or formal communications, please contact us at:

Thank you for using AC Rewards Tracker!